Welcome to eMerge Helpdesk
In order to streamline support requests and serve you better, we utilise a ticketing system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. If you require, you may consult the guidelines and procedures to create a ticket.
When submitting tickets beyond office-hours please follow-up ticket by a phone call to the emergency phone number. Calls outside office hours carry a surcharge.
This ticketing system is for use ONLY by eMerge clients. Not a client yet? Contact us and see how you can benefit from reliable, efficient and trusted support.